We’re not your typical trainers and consultants.
We’re business professionals just like you who have faced the same team communication challenges that you have. The only difference is that we’ve found a way to deal with them. Quickly, effectively and simply.
We’ve all had experiences that we know you’ll relate to. We know from our research that they are rife in businesses across the globe. So much so that sometimes they feel like an inescapable fact of life. But we know that change is possible and that’s what inspired us to build this course.
Simon Coles
Founder
Better Conversations grew from Simon’s need to have clearer communications both within his team and with customers. More than two decades ago, he came across a fledgling approach that was being used in groups that enabled communications to happen more effectively with less drama and he took this approach into the heart of his startup technology company.
Today that IT company is a stable mature enterprise and its success is built on the principles of having Better Conversations everyday.
Catherine Daley
Learning Experience Enhancement
Catherine has many years of experience training different communications modalities across businesses of all sizes, but her journey into this space has personal roots. She started out as a “shy, stuttering introvert” (her words not ours). Through years of dedicated learning and focus gained a mastery over communication that saw her realise better relationships in all areas of her life.
She is responsible for ensuring a great learner experience and smooth Better Conversations course delivery.
Mathew Cooke
Corporate Client Management
Mathew has extensive experience in sales and operations, making him the ideal partner for businesses looking to arrange training for groups. Whether you’re looking to train a team, a department or an organisation, he’ll help you achieve this with minimal effort.
He’s also responsible for coordinating continuous training programmes, ensuring new starters at an organisation get enrolled on the course as part of their onboarding.
Mike Haber
Online Experience Delivery
Mike excels where culture, processes and technology meet, with facilitation and systems skills to make sure everything works together. Within the Amphora Solutions team, he focuses on making our systems as people-friendly and flexible as possible, so our course delivery is an ideal match to the busy schedules, differing time zones and diverse requirements of those we help.
He’s also responsible for planning, coordinating and fulfilling large projects.
Our Facilitators
Global Team, Standardised Delivery
We’ve established and continue to expand a network of expert facilitators across the globe, to enable the maximum flexibility in delivery times for Better Conversations. Each of our facilitators is trained to deliver the course exactly how we intended it to be delivered, which ensures you get consistency in course quality.
If you’re an experienced trainer who understands the importance of consistent delivery and is interested in joining our team, please get in touch.
Customer Care
Global Team
What our participants have to say
Peter
Emma
All the insights I gained were startlingly unexpected and so simple. I could put them into practice straight away
Emilie
The way the course was organised, I quite quickly felt open, confident and able to share experiences with people.
Robert
Some of the questions we learned were brilliant. They were so powerful but so simple, it was easy to add them to my toolbox. I can use them as easily with the kids as with colleagues.
